For technicians
In developmentGet paid instantly.
The customer’s card is authorised before you roll. Close the job and three hours at your rate is released straight away, every time.
So you never drive away from a job with nothing. And Jitter’s fee never comes out of your rate, so you keep one hundred percent of what you charge.
Your after-hours rate $168/h × 3 h minimum floor
22 min (18 km) away
Truck stop, exit 320 · shoulder, well lit
Reefer not holding temp · alarm code 17 · repeat fault on this unit
2019 Utility 3000R · Carrier X4 7500 · loaded
The money
The work isn’t the hard part. Sixty days chasing an invoice is.
Every hour of the chase is unbilled. So that’s where Jitter starts.
You set what you charge
Your hourly rate and your call-out fee, with a separate rate for after hours. Jitter doesn't mark it up or take a cut of it.
Every job pays at least three hours
That's Jitter's minimum, not yours to set and not anyone's to undercut. A twenty-minute fuse on the shoulder bills the same floor as anything else, at your rate.
Cancellations still pay
If a job is cancelled once you're en route, your call-out fee is still payable. You've already spent the diesel and the hour.
So who pays?
The customer. Owner-operators pay a flat fee per call, and fleets pay monthly by the truck. It's never a percentage, so it doesn't grow with your invoice and it never comes out of your rate.
The work
Where the work comes from.
We can't tell you how much yet, and we won't guess. It comes from the after-hours calls you sleep through now, and from fleets that have never heard of you but still break down on your stretch of road. The job goes to whoever's nearby and set up for it.
Work is dispatched, not auctioned
There's no board where everyone piles onto the easy daytime calls and the 2am job sits unclaimed. A job goes to a technician. You take it or it moves on.
You see the job first
The job comes to you with the unit, what the driver says is wrong, how far it is, and the least it can be worth to you. The money on the card is a floor, not a quote.
Declining costs nothing
No penalty, no ranking, no explanation. A job you decline doesn't come back to you.
You decide what reaches you
Set what you work on and how far you'll drive. Anything outside that never lands on your phone.
Told the way you want to be told
Push, an actual phone call, an email or a text. You pick, per shift. A notification is easy to sleep through at 2am and a ringing phone isn't.
On the job
A job, start to finish.
It keeps working with no signal
Notes, photos, times and status save on the phone first. Work a whole call in a dead zone and it all lands correctly when you come back out.
Job #1042
Dispatched18 km · 22 min
NavigateUnit
Repeat fault · History
Utility 3000R · Reefer
Trailer 4471
Operator
M. Okafor
Reported problem
Reefer not holding temp, alarm code 17. Loaded trailer, needs service today.
2 voice · hands-free
3 · add up to 5
Withdraw from job
Everything about the unit before you turn a wheel
The decoded unit, what the driver reported, and the full repair history on that trailer including work other shops did. Notes are dictated, because nobody's typing with cold hands at the roadside.
It keeps working with no signal
Notes, photos, times and status save on the phone first. Work a whole call in a dead zone and it all lands correctly when you come back out.
The terms
Nothing to sign away.
No exclusivity and no volume you have to hit. Nothing changes about the work you already have, and the technician never pays to be here.
Block anyone you want
A carrier that never pays you never reaches you again. They aren't told, and you can undo it.
No star ratings
Three jobs and one bad night shouldn't follow someone around forever. Jobs completed and on-time arrival instead, which improve with use.
It doesn't have to be your whole book
Take a call and set your own arrival time even when you're on a job that never came through us. Jitter fills gaps. It doesn't ask to own your week.
Paperwork
What we’ll ask for.
- Your 310T or Red Seal
- CGL insurance, with the certificate showing it covers mobile work away from a shop
- WSIB clearance. Sole operator and exempt? That's common, and a person sorts it out with you.
- A refrigerant card, only if you want reefer work
Worth a call to your broker either way.
Plenty of policies exclude work away from the premises, so you can hold valid CGL and still be uncovered standing at a truck on the shoulder.
For shops
Running a shop, not a van.
The argument is different when you already have work. What you probably don’t have is somebody sitting at a desk at 2am, or a way to fill the hour between one job finishing early and the next one starting.
Covers the hours you can't staff
Nobody keeps a desk manned all night for calls that might not come. Jitter takes those hours without you putting a person on them.
Fills gaps in a day you already pay for
A job finishes early and the next one hasn't started. That capacity is on your payroll either way.
Your roster, your hours
On-call windows are set by the shop, per person. A fleet never sets your hours, your holidays or your roster.
It isn't a hiring platform
It brings work to the technicians you already have. Nobody is being recruited out from under you.
Named by fleets, by area
A fleet can name your shop as their preferred vendor for a region, and those calls go to you first.
You vouch for your own people
The shop carries the credentials, so we don't ask each of your technicians for their tickets.
Tell us what we’ve got wrong.
This is being built now, and the people who’ve done the job know things we don’t. If you turn wrenches on the roadside, we want the conversation.
Being early is worth something. The first technicians in an area are in place before the work comes through it, and what you tell us now still changes what gets built.